EventGenius Privacy Policy

Our Policy Commitment

EventGenius (“EventGenius,” “Company,” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of the EventGenius website where this Privacy Policy is posted (the “Site”) (we refer to the Site and the services made available through the Site, collectively, as the “EventGenius Features”). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the EventGenius Features how we use and protect the information we collect through the Site. By visiting the Site or using any of the EventGenius Features, you consent to EventGenius’ collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Site and not to any other website that you may be able to access from the Site which may have its own data collection and use practices and policies.

This policy answers the following questions:


What information do we collect about you and how do we use it?

Types of Information We Collect

Personal information means information that can be used to identify and contact you. You do not need to submit personal information to access certain areas of the Site, but if you do not want to disclose certain personal information to us, you will not be able to access certain aspects of the EventGenius Features.

We collect personal information when you (i) create an account and register as a “Vendor” or “Customer” through the EventGenius Features; (ii) request services from a Vendor (“Service Request”); (iii) submit a quote in response to a Service Request (“Service Quote”); (iv) create a Vendor profile through the EventGenius Features (“Vendor Profile”); and (v) receive customer or technical support.

To create an account for the EventGenius Features, we require you to provide your name, mailing address, email address and phone number. Vendors will also be required to create a Vendor Profile and other personal information may be submitted for the Vendor Profile, including but not limited to, your name, city, job location, Web site, business description, credentials and qualifications, ratings and reviews, photographic portfolio of prior work and year of establishment (“Business Information”). Customers who desire to submit a Service Request through the EventGenius Features may submit personal information including what the Customer wants done, when they want it done, and where they want it done.

When Customers accept Service Quotes from Vendors (the “Winning Service Quotes”) through the EventGenius Features, we will ask for your name, email address, shipping, and billing address, telephone number and credit card or other payment information.

Through the EventGenius Features, you may be able to link to technology, software and services owned and controlled by third parties, including YouTube, Instagram, Pinterest, Facebook, Vimeo, SoundCloud, (the “Third Party Features”). You may be permitted or required to submit personal information to access Third Party Features. Such use of Third Party Features and submission of information through Third Party Features will be subject to such applicable third party’s Terms of Use/Service and Privacy Policy. You agree to look solely to the applicable third party and not to the Company to enforce your rights in relation thereto.

We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the EventGenius Features. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the data we collect in providing the EventGenius Features (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any EventGenius users.

How We Use Your Personal Information

The personal information you provide to us will allow us to match Customer Service Requests with Vendors; alert Customers of possible Vendors and Service Quotes from Vendors; alert Vendors of Customer Service Requests, alert you of new products or services, features, or enhancements; handle/route your customer service questions or issues; and/or notify you of special events and offers. We may also use your e-mail address or cell phone number to send you notifications/messages about the Site and other general announcements.

We keep track of your interactions with us, including but not limited to your activity within the EventGenius Features. We may use personal information that you provide to us to send messages to you in response to your request to perform an activity in connection with your use of any of the EventGenius Features. We may also use your personal information to contact you when necessary.

Cookies
“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many websites, we employ cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient. For example, when you return to the Site after logging in, cookies provide information to the Site so that the Site will remember who you are on subsequent visits, speeding up your experience of the EventGenius Features.
Children's Privacy
We do not knowingly collect personal information from children under 13. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times.

Will we share your personal information with third parties?

Sharing of Information
We may use your personal information to provide analyses of our users to create prospective connections between Customers and Vendors. We may also use your personal information to send communications to you regarding the EventGenius Features. We will also share the personal information we collect from you under the following circumstances:
  • Protection of rights. We will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce our Terms of Use for the EventGenius Features, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the EventGenius Features, or (iv) such action is appropriate to protect the rights, property or safety of the Company, its employees, users of the EventGenius Features or others.
  • Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of the Company’s assets, user information, including personal information collected from you through your use of the EventGenius Features, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Site.
  • Service Providers. We may share your personal information with service providers that we engage for the purpose of processing information on our and your behalf. For example, we may partner with other companies to process payments for the EventGenius Features. Additionally, we may partner with other companies to process, analyze, and/or store data. While providing services for us, these companies may access your personal information. To the extent applicable, we require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures.
  • Service Quotes. Service Quotes are submitted to Customers anonymously and no personal information will be provided to Customer in connection with the Vendor’s Service Quote. Questions and comments regarding Service Requests or Service Quotes can also be made anonymously. However, by submitting a Service Quote on a Service Request through the Service, you authorize us to release your contact information, including name, address, email, and telephone number, to the Customer who posted the Service Request if your Service Quote is the Winning Service Quote selected by the Customer.
  • Feedback/Reviews. Customers shall have the ability to provide feedback and write reviews regarding Vendors after an Active Job is completed by such Vendor. We will display part of your account name along with the feedback or review you provide.
  • Message Center. We will display your personal information, including your name or user name, if you post or reply to a message on the Site's message center or other various public forums.
  • Vendor Profiles. We will display the personal information you provide, including Business Information, in your Vendor Profiles.
Additional Information You Should Know About Third Parties

This Privacy Policy does not cover the information practices of third party websites linked to the Site. Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection and use of your personal information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies.

When you have clicked on a third party logo or URL displayed on our Site or accessible through the EventGenius Features which links you to a different website, our Privacy Policy no longer applies and you must read the privacy policy of the third party to see how your personal information will be handled on their website.

What choices do you have about the collection and use of your personal information?

Control Of Your Information

If you have created an account, you may update or delete your personal information or modify your account preferences for the EventGenius Features by accessing your account through the EventGenius Site. You may also update or delete your personal information contained on Vendor Profiles through the EventGenius Features.

Please note that when you delete your account, we may retain your account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities.

Opting Out of Receiving Communications from Us
If you no longer want to receive our communications via the Service, you may unsubscribe by deleting your account or writing to us through the Contact Us part of the EventGenius Site. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.
Mediation
If you are a resident of a country outside of the European Union, you also agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy that you and EventGenius will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Los Angeles County, California with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorney’s fees, even if you would otherwise be entitled to them.
Dispute Resolution for Residents of the European Union
If you are a resident of the European Union, in the event that you have any dispute or claim arising out of or relating to this Privacy Policy, you may report your claim to the European Union Data Protection Authorities located in your jurisdiction.

What security measures do we take to safeguard your personal information?

What security measures do we take to safeguard your personal information?
The company uses commercially reasonable security measures that are designed to protect the security, integrity and privacy of your personal information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the EventGenius Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
European Union and Switzerland Directive on Data Protection - Safe Harbor
EventGenius complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. EventGenius has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view EventGenius’s certification, please visit http://www.export.gov/safeharbor/.
Notification of Changes
This Privacy Policy may change from time to time and we will post all changes on this page.
Questions? Contact Us
If you have any questions about our privacy practices or this Privacy Policy, please contact us through the Contact Us page of the EventGenius.com Site.
Terms of Use
Please read the Terms of Use governing the use of the Site and the EventGenius Features.

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